Associates Interactive provides a comprehensive retail sales diagnosis for companies who want a thorough evaluation of how associates and/or store management perform compared to best known practices. The standard evaluation examines dozens of elements, encompassing the store environment, group behaviors, and individual associate capabilities. AI compiles the information for the evaluation from a variety of sources, including secret shopping, interviews with participants, written questionnaires, and testing.
The Sales Quality Assessment is a useful tool for retailers who want to identify areas for improvement or benchmark their sales performance. Product manufacturers also find the assessment useful as a tool to evaluate the performance of their field representatives.
At the conclusion of the assessment, Associates Interactive provides a gap analysis comparing the sales performance results to the best practices, categorizes the findings, and ranks them according to their impact on sales results. In addition, AI itemizes the most critical gaps and provides targeted recommendations to improve performance.
Contact us today to see how the Sales Quality Assessment can help you drive sales.
